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Case study

Brockville General Hospital - Bringing new life to BGH

The Brockville General Hospital (BGH) had commenced construction of a $28 million, 70,000 s.f. expansion project which included new Emergency, Recovery, Radiology, ICU, OR, Sterilization and Maternity Departments. The Development project had fallen drastically behind schedule and the project was over budget. There was an obvious break in the line of communication between the project team. Upon resignation of the BGH’s in-house Project Manager while construction was underway, the BGH required immediate Project Management Representation in order to re-align the project, managing contractors, designers and hospital vendors and staff. The Brockville General Hospital issued an RFP for Project Management Services to numerous qualified bidders and Jones Lang LaSalle was awarded the mandate.

Jones Lang LaSalle acted as the Hospital’s representative throughout the construction process, and had full responsibility for coordinating the design team, strategic planning, construction, interiors, FF&E and Hospital Equipment. Jones Lang LaSalle implemented a plan which involved re-evaluating the project schedule and budget as well as the project team in order to re-align the communication between the BGH, the consultants and the contractors. Our team studied all financial, legal and technical vehicles available for the project to determine which alternatives should be pursued in order to bring the project back on track. We revised the overall project budget and schedule, reviewed construction budgets and schedules developed by the contractor, and established ongoing monitoring and reporting in multiple formats.

The re-established line of communication between the team members proved not only a dramatic boost to the progress of the project, but to the moral of the project team. The project was completed in June 2004 within the revised project schedule and budget. The Brockville General Hospital celebrated its Grand Opening and won praise by both the local residents and media alike.

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