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News release


Jones Lang LaSalle Ranked #1 Corporate Real Estate Services Provider

Major users of CRE services identify top considerations in selecting providers and rank Jones Lang LaSalle highest in every category

Jones Lang LaSalle (NYSE:JLL) has been recognized as the best overall provider of corporate real estate services by the Watkins 2009 Survey of Corporate Real Estate Service Providers. Of the 19 providers evaluated by the largest users of commercial real estate services, Jones Lang LaSalle was rated #1 in every category, including delivery of results, adaptability of services, pricing, reputation and financial strength. 
The survey, conducted every two years by the Watkins Research Group Inc., in a joint project with Flaspöhler Research Group, interviewed 204 corporate real estate (CRE) decision-makers from 182 companies, representing North America’s largest users of CRE services—including 59 Fortune 500 companies, 37 Financial Times Global 500 companies and eight government agencies. 
Map of survey results
Not only did Jones Lang LaSalle receive the highest overall rating among all firms, but it also was rated #1 for each of the 10 considerations respondents listed as most important in selecting CRE providers. These considerations, which were characterized as adding to clients’ bottom lines or demonstrating strong client orientation, are listed below in order of importance:
1.  Delivers results on time and within agreed-upon budget  (JLL #1)
2.  Is business savvy (JLL #1)
3.  Adapts services to fit firm  (JLL #1)
4.  Understands and avoids conflicts of interest (JLL #1)
5.  Has rational pricing (JLL #1)
6.  Has a strong reputation and is respected in the industry (JLL #1)
7.  Is financially strong (JLL #1)
8.  Has offices in all the major markets where needed (JLL #1)
9.  Monitors performance with metrics (JLL #1)
10. Uses state-of-the-art technology (JLL #1)
“The Watkins survey is a clear indicator of what users of corporate real estate services require and value,” said Peter Roberts, CEO of Jones Lang LaSalle in the Americas.  “We are gratified for the trust our clients place in us every single day and the results confirm what they consistently tell us they value—the quality of our service delivery, our reputation for integrity and our financial strength as a company.” Roberts continued, “Receiving this validation from such a widely respected, independent source is a  testament to the dedication and expertise of our people.” 
About the Watkins Research Group Inc.
The WATKINS RESEARCH GROUP, INC. is a marketing research firm headquartered in Kansas City.  Specializing in primary business-to-business research, the firm fields studies where the issues are more complex and/or the audiences more sophisticated.  WRG is particularly regarded for gathering, analyzing and cogently presenting intelligence from very select audiences who represent the most sought after business in an industry.  More at
About Jones Lang LaSalle
Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2008 global revenue of $2.7 billion, Jones Lang LaSalle serves clients in 60 countries from 750 locations worldwide, including 180 corporate offices.  The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 1.4 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with more than $41 billion of assets under management. For further information, please visit our Web site,
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