Executive Managing Director, Global Operations, Work Dynamics
Ute is responsible for the operational delivery of a portfolio of innovative products and solutions that help clients create, shape and manage the future of work.
Ute leads Global Operations for JLL’s Work Dynamics business. Her team manages service delivery to more than 500 clients through digitally-enabled processes that leverage JLL’s global scale and optimize the performance of dedicated account teams and variable resources. Through efficient and consistent service delivery locally and globally, her team helps clients leverage data to build, manage and improve spaces that can transform how people work every day.
Prior to her current role, Ute served as Global Chief Transformation Officer for Work Dynamics, leading a team of experts in change management, communications and program management.
A native of Germany, Ute is a global citizen who is currently based in Chicago. She has spent her career of more than 25 years in the professional services industry, helping businesses create the strategy, culture and operational platforms that drive talent retention, business performance and transformational change.
Ute joined JLL in 2011 and spent more than five years in Singapore and New Delhi leading HR and serving as Chief Operating Officer for the region’s Work Dynamics business. In 2016, she moved to Chicago to take on the Americas Chief Operating Officer role for Work Dynamics.
Prior to JLL, Ute worked with Boston Consulting Group in Singapore for more than ten years. Before that, she held positions in Strategic Consulting and Finance with Booz Allen & Hamilton and Hapag-Lloyd.
Ute holds an MBA from Melbourne Business School and a BSc (Business Administration) from Hamburg School of Business Administration, Germany.
Outside of work, she enjoys spending time with her husband, three teenage children and the family dog.