Understand how to create effective guidelines and protocols, make adjustments to space and monitor employee compliance when reactivating the workplace in a COVID-19 world.
This step establishes your company's action plan in advanced preparation for eventual or imminent office re-entry.
It covers JLL's best practices to encourage and communicate new behaviors, including: spatial distancing strategies, limiting common access areas like cafeterias and cafes, and rethinking office configurations.
Webinar: Strategies for re-activating workspaces during COVID-19
Developing a solid plan to re-activate workspaces is challenging and complex. Organizations must determine which workers need to come back, create a phased approach for welcoming them back, and adjust workspaces to accommodate social distancing and provide a safe and healthy environment.
Learn about JLL’s three-pronged approach for re-activating space from Susan Wasmund, global occupancy planning operations lead.
Resources to (re)activate your space
- What are the government mandates around re-opening and occupancy?
- Is there an established employee return to work plan confirmed?
- Are protocols prepared for re-closing?
- Are building and tenant spaces safe and equipped for use?
- Identify who will return to the office in the near term, realizing that some employees may require extended remote work due to underlying personal factors, transit challenges and school closures
- If possible, create shifts based on social distancing in the workplace
- When restructuring the number of shifts, think about company headcounts and space capacity
- Maintain separation between teams returning to the office
- One-way circulation patterns to help manage foot traffic
- Limit the number of employees allowed in certain spaces
- Assign desks and make them reservable ahead of time to manage employee volume in the office
- Redraw floorplans and reconfigure furniture, considering that some changes may be required by new government mandates
- Incorporate more touchless technologies for restrooms and trash receptacles
- Define cleaning and transition protocols for any shared workspaces
- Consider repurposing underutilized spaces
- Limit any desk sharing in the near term
- Assess existing building technology that could help in providing and monitoring access and occupancy
- Consider new products in areas such as support for remote work, health screening robotics or touchless technology
- Limit on-site meetings and establish clear guidelines
- Use videoconferencing and other virtual meeting technologies
- If holding in-person meetings, limit the number of attendees and maintain social distancing
- Plan for and manage congestion in common areas like elevator banks, cafeterias and gyms
- Limit occupancy using clear guidelines and shifts
- Manage higher demand and sanitation for microwaves and other equipment
- Encourage workers to bring food to the office or have lunch delivered in prepackaged containers to eliminate trips outside the office
- Limit congregation in any communal spaces, such as cafeterias, lounges and fitness centers
(re)spect health & wellness
Learn key considerations for commercial real estate owners and occupiers during re-entry to promote the health and wellness of employees, tenants and visitors upon reopening.
(re)vitalize property & workplace operations
Uncover key areas to consider when revitalizing property and workplace operations to ensure buildings and workspaces are safe, resilient and ready for the next normal.