Working better in 2021: Office

Before the pandemic, it was normal to commute for hours each day, see coworkers coughing and sniffling at their desks, and experience frantic searches for privacy amidst the open office. Companies are now looking at hybrid office models that better serve employees' health and happiness.

  • Let's end the city vs. suburbs debate: The lines between the suburbs and the urban core are blurring as many companies consider distributed office models. ​
  • Connectivity is key: Public transit still matters, and infrastructure investments must unite rather than divide us. Although many are currently avoiding public transit until a vaccine is widely available, mobility and connectivity will be important to employees going forward and should be front and center in companies’ office site decision making. ​
  • Healthy buildings will drive healthy returns: A focus on wellness in the workplace will differentiate certain buildings, which will outperform.
Observed and projected U.S. office re-entry timeline
We anticipate most offices will reach 80% capacity by December 2021, with most employees returning in late summer. See the breakdown below.

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Living better

Working better: Industrial

Playing better: Retail

Staying better: Hotels

Leading better: ESG

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